illumineX maintains relationships with multiple network service providers in order to offer you the highest service levels possible with current technology at affordable rates. Our shared hosting services make use of two of these providers, VISI, located in Minneapolis, Minnesota, and Rackspace, located in San Antonio, Texas. Both of these providers maintain world class networks on the backbone of the internet, with professionally managed data centers designed to avoid any single point of failure with connectivity, power, or HVAC.

Physical Security

All data centers are physically secure and access is tightly restricted. Public access is strictly forbidden. ID cards and biometric hand scanners are used to verify identity.

Connectivity

Our service providers utilize multiple backbone connections with different telco vendors to ensure that data reaches the end-user in the most reliable, fastest, and most efficient manner possible. The redundant network connections provided by different telcos provide allow for maximum uptime. Even in the event of a major telco outage, if your customers can get packets to the internet backbone, your site can get packets to them.

Bandwidth Utilization

Our service providers maintain plenty of excess network capacity, so that top performance is available to your site, even during peak hours. This allows for us to accommodate even the largest spikes in traffic that are often associated with the most popular Web sites. Our providers routinely add network connectivity and new routes in an effort to make sure content is delivered to your users as efficiently as possible.

Conditioned Power

Power systems in the data centers are designed to run uninterrupted even in the unlikely event of a total power outage. All servers are fed with conditioned UPS (Uninterruptable Power Supply) power that will run if utility power fails. In the event of an extended power outage, both providers maintain on-site diesel generators, and are able to run indefinitely. Both providers routinely test fail-over eqipment, including generators to ensure that the data center will continue to function in the event of an emergency.